Hi reconnected an account that was froze because I didn t us SuperTokens.com #support-questions-legacy

Hi, reconnected an account that was froze because ...

Lucky (Jonathan)

04/13/2023, 7:50 PM

Hi, reconnected an account that was froze because I didn't use it, plugged everything, now on my dashboard, I have this problem (ps: I don't have any users yet but I think it's not the thing that is creating the bug ^^)

rp_st

04/14/2023, 5:07 AM

hey @Lucky (Jonathan)

rp_st

04/14/2023, 5:07 AM

Does normal sign in / up work for your app (for end users in your app)

Lucky (Jonathan)

04/14/2023, 7:48 PM

not checked yet, found that I need to create my own front-ui before because I don't want to integrate the frontend proposed in my stack (Angular)

rp_st

04/14/2023, 8:12 PM

I see. Can you call the sign up api exposed by the backend SDK just to check?

rp_st

04/14/2023, 8:12 PM

You can find the api spec here: supertokens.com/docs/fdi

Lucky (Jonathan)

04/14/2023, 8:15 PM

this one ? (I use magic link)

https://cdn.discordapp.com/attachments/1096160558828486786/1096529185146679326/image.png▾

rp_st

04/15/2023, 6:30 AM

yea, you can try this one.

Lucky (Jonathan)

04/15/2023, 11:06 AM

Ok, here we go, finally did my front-end quickly

https://cdn.discordapp.com/attachments/1096160558828486786/1096753298834473031/image.png▾

Lucky (Jonathan)

04/15/2023, 11:06 AM

it's the response for the consumeCode ^^

https://cdn.discordapp.com/attachments/1096160558828486786/1096753493030744074/image.png▾

Lucky (Jonathan)

04/15/2023, 11:20 AM

Here is the Supertokens Implementation for OTP_Code in Angular ^^ https://github.com/jramassamy/Supertokens-OTP-CODE-Angular-Custom-UI/tree/main

Lucky (Jonathan)

04/15/2023, 11:20 AM

if you want to at least document it for angular users, not worth installing react ^^

Lucky (Jonathan)

04/15/2023, 11:21 AM

clean UI from TailwindUI

Lucky (Jonathan)

04/15/2023, 11:21 AM

and Tailwind

rp_st

04/15/2023, 12:14 PM

Thanks!

rp_st

04/15/2023, 12:14 PM

So that API is working fine?

rp_st

04/15/2023, 12:14 PM

If so, which version of the core are you using?

rp_st

04/15/2023, 12:16 PM

Is there any error stack on the backend when you load the dashboard?

rp_st

04/15/2023, 1:05 PM

@Lucky (Jonathan) we have released a fix for the dashboard. Im not sure if this was the issue you were facing, but you can try reloading the dashboard with cache disabled (or hard reload without cache)

Lucky (Jonathan)

04/15/2023, 1:17 PM

let me check 🙂

Lucky (Jonathan)

04/15/2023, 1:17 PM

not yet

Lucky (Jonathan)

04/15/2023, 1:17 PM

let me check the errors in network

Lucky (Jonathan)

04/15/2023, 1:19 PM

https://cdn.discordapp.com/attachments/1096160558828486786/1096786908652245093/image.png▾

Lucky (Jonathan)

04/15/2023, 1:19 PM

error 500 wuht

Lucky (Jonathan)

04/15/2023, 1:21 PM

https://cdn.discordapp.com/attachments/1096160558828486786/1096787280296939652/image.png▾

Lucky (Jonathan)

04/15/2023, 1:21 PM

when I go on https://api.phangan-sports-community.com/auth/dashboard

rp_st

04/15/2023, 2:59 PM

ah right. So this API requires the latest version of the supertokens core

rp_st

04/15/2023, 2:59 PM

which core version are you using?

Lucky (Jonathan)

04/15/2023, 4:03 PM

I use "supertokens-node": "^13.4.1"

rp_st

04/15/2023, 4:04 PM

and which version of the supertokens core?

Lucky (Jonathan)

04/15/2023, 4:04 PM

where can I check it ?

rp_st

04/15/2023, 4:04 PM

are you self hosting the core?

Lucky (Jonathan)

04/15/2023, 4:04 PM

no, I play with the Supertokens Dashboard

rp_st

04/15/2023, 4:04 PM

right, so on the supertokens.com dashboard, you will see the core version

Lucky (Jonathan)

04/15/2023, 4:05 PM

have access to it here https://supertokens.com/dashboard-saas

Lucky (Jonathan)

04/15/2023, 4:05 PM

v4.1

Lucky (Jonathan)

04/15/2023, 4:05 PM

set up currently

rp_st

04/15/2023, 4:05 PM

so that core version doesn't have the email password login feature for the user management dashboard

Lucky (Jonathan)

04/15/2023, 4:05 PM

it is an old account that I retrieved by e-mailing your service

rp_st

04/15/2023, 4:05 PM

we can update the core version for you, and this should fix the error

Lucky (Jonathan)

04/15/2023, 4:05 PM

yes sir please

Lucky (Jonathan)

04/15/2023, 4:05 PM

thanks ^^

rp_st

04/15/2023, 4:05 PM

can you email us with an update request please?

Lucky (Jonathan)

04/15/2023, 4:05 PM

so every old account retrieved back will have the same problem

rp_st

04/15/2023, 4:05 PM

We will do it on monday

Lucky (Jonathan)

04/15/2023, 4:07 PM

thanks

Lucky (Jonathan)

04/15/2023, 4:07 PM

or I can just recreate another account

Lucky (Jonathan)

04/15/2023, 4:07 PM

easy to delete my account in the system ?

rp_st

04/15/2023, 4:10 PM

up to you.

rp_st

04/15/2023, 4:11 PM

if you want us to delete the older account, please email that to us. If you want a core update, please email that to us.. either way, we will do it on monday

Lucky (Jonathan)

04/27/2023, 6:36 PM

oups, forgot, will email 🙂

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