passwordless error

Question

Any ideas on this RESTART FLOW ERROR Signing up via passwordless and getting internal server error Nodejs logs gave this error message

rp · Answer

this means that you need to take the user back to the initial login screen and ask them to re enter their email phone

blockexplorer · Answer

But why is it happening This occurs whenever I am clicking on email confirmation link that I receive in my email

blockexplorer · Answer

Login screen > enter email > receive magic link in email > click > internal server error

blockexplorer · Answer

Also this is only happening for some email IDs and not all

blockexplorer · Answer

If I enter a gmail id then it works and allows me to proceed but when I enter a company email id then I get this error Sometimes happens with gmail ID as well but mostly it works

rp · Answer

hmm that s odd It can also happen if the link was already consumed

rp · Answer

are you building your own custom UI

blockexplorer · Answer

Let me confirm that but most likely yes

rp · Answer

if you are using a custom UI you need to be careful to handle the case wherein the email client can open the link and consume the code This way when the user clicks on the email link it will already have been consumed resulting the error you see This is mentioned in our docs too https supertokens com docs passwordless custom ui login magic link if on a different device or browser

blockexplorer · Answer

Oh I see

blockexplorer · Answer

I didn t know that

rp · Answer

ah Well now you do