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My super tokens instance on SaaS is in restarting mode. I'm not sure why that would be the case
# support-questions-legacy
e
My super tokens instance on SaaS is in restarting mode. I'm not sure why that would be the case

https://cdn.discordapp.com/attachments/1110752459837669407/1110757345128108052/image.png▾

@rp_st or @nkshah2 can you guys look into?
r
hey @Erick the error has been fixed.
Apologies for the delay in it getting it fixed. The instance was working, just taking slightly longer to return a response which caused a timeout error on our frontend UI leading to showing the restarting state.
e
hmm @rp_st i was actually getting 500's on my backend and couldn't login even after multiple attempts
what was the fix? (just a restart?)
r
Oh I see. Yea. A restart fixed it.
e
😅 hopefully doesn't happen to often
r
This is the first time something like this has happened in over a year😅
Usually when ec2 instances have an issue, we auto restart it. But this time, the core was sometimes responding quickly, and sometimes not. So it’s really a one off issue
e
sounds good, the funs of running infra :D. Thanks for the swifty response!
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SuperTokens is an open source authentication solution offering features like: Different types of login: Email / password, Passwordless (OTP or Magic link based).

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