# support-questions


01/15/2022, 3:33 PM
switched to ThirdPartyEmailPassword.updateEmailOrPassword, but that doesn't helped with users whose id isn't in getUsersNewestFirst (also there are no nextPaginationToken, so I assume I can see all users in one page) even stranger is next thing, I can sign up with same user email that was exported as CVS from dashboard and then it appear in getUsersNewestFirst. ThirdPartyEmailPassword.updateEmailOrPassword works fine then. I think it may be related to supertokens core upgrade (I'm using managed service, but still) or to users, whose email is unverified