a dozen times per day, we have users complaining about our app not working as expected. a couple users were savvy enough to capture HAR files and forward them to our support team. reviewing the HAR files, i can see API requests (via axios client) failing with 401 Unauthorized & "try refresh token" responses. however, the website SDK never sends a request to refresh the token. i can see that our API requests include the

rid: session

header... these requests are going through a properly configured axios client. what could cause the website SDK to not send refresh requests after receiving a "try refresh token" response?