https://supertokens.com/
Join Discord
Hi.<@498057949541826571> please consider this video. Balilocalhouse@gmail.com
# general
t
Hi.@rp_st please consider this video. Balilocalhouse@gmail.com
r
Hey @tomita0022
t
what is the problem? @rp_st
r
Can you try search with a small “b” instead of capital?
t
yeah.
because of this issue, Balilocalhouse@gmail.com cannot login.
r
Hmm. What message do you see when you login?
t
In signin method, I check existence of the user first. and it returns empty array, like you see the video.
r
I see.
Are you using managed or self hosted core?
t
selfhosted
r
Right.
Do you see this email in the emailpassword_users table in your database?
t
yeah, it exists in emailpassword_users table.
as you can see in the video.
r
What does the row look like in the sql table?
Pls make a query to the sql table and check if it exists in the sql table
t
r
Also, how did this user sign up? Cause we normalise emails to make them smaller case.
t
um ,actually, i migrated users manually, because we have user data originally.
r
Yea. That’s the issue
You should have used our api for migration
anyway
to fix this, you should change the email to be all smaller case in emailpassword_users and in emailpassword_user_to_tenant table
t
so 
Balilocalhouse@gmail.com
has to use smaller case one when logging in??
r
change the email in the sql table to be smaller case please
thats all
the two tables i mentioned
t
okay. thank you for your help.
4 Views
PreviousNext
Powered by

SuperTokens.com

SuperTokens is an open source authentication solution offering features like: Different types of login: Email / password, Passwordless (OTP or Magic link based).

Powered by