We have Supertokens setup in staging & production. I'm trying to look up the user registration for some users having issues with login to support the users. ------------------------------------------------- Issue 1: In Staging, we have access to the database. In Production, we don't have db access & the docs direct us to use the dashboard. I created a standalone script that does Dashboard.init() per the docs. When I navigate to https://nuwim68gx8.execute-api.us-west-2.amazonaws.com/auth/dashboard, I get a 403-Forbidden error. ----------------------------------------------------- Issue 2: When I try to look up a user calling: ThirdParty.getUserById(userId), I get an error: TypeError: Cannot read properties of undefined (reading 'init') at Object. (../../node_modules/.pnpm/supertokens-node@13.1.1/node_modules/supertokens-node/lib/build/recipe/emailverification/index.js:169:33) at Object. (../../node_modules/.pnpm/supertokens-node@13.1.1/node_modules/supertokens-node/lib/build/recipe/dashboard/api/userdetails/userEmailVerifyGet.js:42:45) -------------------------------------------------- Support appreciated. Our company also has paid support. Happy to ping paid support as well; in that case, what's the best way to get support.

hey @swami9046

I see the apiDomain defined as: which I understand is the url provided by Supertokens. Is this defined wrong? (Sorry, picking up the code from a dev no longer with the company).

about the getUserById issuey, are you calling this in your backend API?

Yes

So https://nuwim68gx8.execute-api.us-west-2.amazonaws.com/ is your backend layer which integrates our backend SDK?

Thanks for clarifying our status.

403 is a status code that's not returned from our backend SDK. So somewhere, your service is returning that. That's on you to figure out 🙂

A user is registered with us but is having issues logging in. I'm trying to look up the user's status, hence my attempt to use the production dashboard or lookup a user based off the id we used to register the user. I initialized Supertokens config with:

supertokens.init({
    framework: "awsLambda" as TypeFramework,
    supertokens: {
      connectionURI,
      apiKey,
    },
    appInfo: {
      appName,
      apiDomain,
      websiteDomain,
      apiBasePath,
      apiGatewayPath: `/${apiGatewayPath}`,
    },
    recipeList: [Dashboard.init()],
  })

Called:

user = await ThirdParty.getUserById(userId)

Tried accessing the dashboared but not sure how to pass credentials to the dashboard. If it helps, this call on staging works for my code. I was able to verify this on the staging database to which we have direct access.

await deleteUserForId(userId)

The recipe list must also have an auth recipe. For example, it must also have thirdparty.init if that’s the recipe you are using

I managed to get the user using the API getUsersNewestFirst.

that's not the best way of doing it.. you will have to loop through all the users.

True. I couldn't get the ThirdParty recipe working quickly, though..

hmm. that's strange