I know it s a saturday so maybe eventually when someone is a SuperTokens.com #support-questions-legacy

I know it's a saturday, so maybe eventually when s...

Roy R

08/27/2022, 7:40 PM

I know it's a saturday, so maybe eventually when someone is available, I'm a little confused about the React session timeout behavior, which is yielding a white-screen when my user's sessions time out. More in the thread.

Roy R

08/27/2022, 7:41 PM

So here is a screenshot for context:

Roy R

08/27/2022, 7:47 PM

So if I let my session expire, I get a white screen of death, and almost no XHR network calls.

Roy R

08/27/2022, 7:51 PM

And if I intentionally log out, I get much the same behavior:

Roy R

08/27/2022, 7:52 PM

^ it grabs the assets, but doesn't make even the first if network calls, unexpectedly.

Roy R

08/27/2022, 7:53 PM

I have to go to the /logout page manually to get it to redirect me to the authentication page before things will start working again as expected.

Roy R

08/27/2022, 7:56 PM

So, overall what is the recommended way to to deal with the case of session timed out or getting deep linked to protected routes of the app that require login?

rp_st

08/28/2022, 5:38 AM

Hmm. The state of cookies is strange. The value of sIRTFrontend is remove, but there exists a sIdRefreshToken. That should not happen. How did you get to that state?

rp_st

08/28/2022, 5:38 AM

@Roy R

rp_st

08/28/2022, 5:43 AM

If this is reproducible, maybe we can get on a quick debug call? Will be easier to fix that way.

Roy R

08/28/2022, 5:46 AM

Hmmmm

Roy R

08/28/2022, 5:47 AM

If by reproducable, you mean happens about 100% of the time, yeah, it's reproducable.

rp_st

08/28/2022, 5:47 AM

Yea

Roy R

08/28/2022, 5:48 AM

(pretty simply by logout, much less timely-ly by session timing out)

Roy R

08/28/2022, 5:48 AM

Sure, I'm up for a call if you are.

rp_st

08/28/2022, 5:48 AM

Sure. I’ll send a zoom link right away

rp_st

08/28/2022, 5:49 AM

https://us06web.zoom.us/j/81780339473?pwd=OE5JZG5NdDg3KytjSXAyU2JkMDA3UT09

Roy R

08/28/2022, 6:45 AM

Thank you for walking through the pieces with me! Looks like I have a variety of additional avenues to pursue.

rp_st

08/28/2022, 6:51 AM

happy to help 🙂 For future ref of anyone reading this thread, the issues were: -

apiGatewayPath

setting was missing on the backend in the appInfo config. This is required cause you used a proxy in front of the auth service with a path of

/auth

. Though I'm not sure how this affected the missing access token cookie in the signout request. But after setting this config, it worked. - CORS misconfiguration caused issues where APIs failed leading to white screen of death. -

<EmailPasswordAuth />

wrapper could have been used instead of building custom

useAuth

hook. Please feel free to reach out if more issues come up.

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