I am using Postman and response I get is

{
  "status": "OK"
}

No effect on changing the console location

Hey! Let’s talk here

Okay

Ok! Thanks

I am using NEST js. I need to send an custom email to user when they request password reset by submitting their email. I am following this documentation: [Custom Password Reset Email ](https://supertokens.com/docs/emailpassword/common-customizations/reset-password/password-reset-email) I have added a console log to see if the function is reached or not. I am using postman and the route I am using is:

POST: http://<api_url>/auth/user/password/reset/token

Headers: rid => emailpassword Body:

{
  "formFields": [
    {
      "id": "email",
      "value": "user@test.com"
    }
  ]
}

Code in supertokens.service:

recipeList: [
        EmailPassword.init({
            resetPasswordUsingTokenFeature: {
                createAndSendCustomEmail: async (user, passwordResetURLWithToken) => {
                    console.log('I am here')
                    userService.sendEmail();
                }
            }
        }),
        Session.init()
    ]

The response I get is { status: "OK" }. But neither the console is logged nor the user service is called.

So that can also happen if the user you are sending the email to deosn't actually exist in the systyem

Alright. That makes sense. All of our emails are prefixed to represent their tenant.

Okay. Does my comment help you solve your issue?

Yes. It does. Thanks