Is there a limit to how much a person can test res...
# support-questionsi
ITEnthusiasm
06/10/2022, 6:08 PMIs there a limit to how much a person can test resetting passwords for emails? I'm trying to do resets but they don't seem to be popping up in my email. (They worked previously.)
r
rp
06/10/2022, 6:14 PMHey! Reset password emails are only sent if the user exists in the system
rp
06/10/2022, 6:14 PMAre you sure the email you entered in the reset password field actually exists in your supertokens core?
i
ITEnthusiasm
06/10/2022, 6:15 PMIt should exist. I'm seeing the emails pop up from the Remix app but not from the Next.js app. 🤔
r
rp
06/10/2022, 6:16 PMHmm. Is the NextJS app using serverless functions?
i
ITEnthusiasm
06/10/2022, 6:17 PMNope. Running everything locally at the moment.
r
rp
06/10/2022, 6:17 PMHmm. Then it should be sent. Can you try on the other app you mentioned and check that you are indeed getting emails in there
i
ITEnthusiasm
06/10/2022, 6:18 PMYes, I'm getting them from the other app.
r
rp
06/10/2022, 6:19 PMIn the NextJS backend config, have you added isServerlessEnv: true?
i
ITEnthusiasm
06/10/2022, 6:21 PMAh. Apparently. 🤔 Don't remember setting that
r
rp
06/10/2022, 6:22 PMTry setting it and seeing it if works
i
ITEnthusiasm
06/10/2022, 6:22 PMAs in setting it to true or as in removing it? It seems to be set to true already.
ITEnthusiasm
06/10/2022, 6:24 PMI don't want you to have to dive too deep on this. 😅 I'm gonna re-initialize the Next.js SuperTokens example and see if that does anything. If there are still problems I'll come back
r
rp
06/10/2022, 6:28 PMCool. Thanks
rp
06/10/2022, 6:28 PMIf it still doesn’t work, we are releasing a new version next week which will make debugging these kind of email related issues much easier.
i
ITEnthusiasm
06/10/2022, 6:33 PMSounds good. Sorry you guys have to keep chasing down these silly things. 😅
ITEnthusiasm
06/10/2022, 6:41 PMYeah still ain't workin, oddly enough. 🤔
ITEnthusiasm
06/10/2022, 6:42 PMI wonder if Gmail is automatically swallowing some things and deleting them because it thinks it's spam. Idk.
ITEnthusiasm
06/10/2022, 6:54 PMDoes it matter if I'm using ThirdPartEmail vs. regular Email recipe for regular emails?
r
rp
06/10/2022, 7:23 PMOh. Yea. Third party emails are not counted as email password users. Therefore reset password won’t be sent to them
rp
06/10/2022, 7:24 PMOn my users who have signed up with email password will get reset password emails
i
ITEnthusiasm
06/10/2022, 7:27 PMAhhhh interesting. That's quite unfortunate. 😔
ITEnthusiasm
06/10/2022, 7:27 PMGuess I better use a separate testing email then to compare these guys. 🤔
ITEnthusiasm
06/10/2022, 7:27 PMThanks for the clarity. Was using the same email with
EmailPasswordRemixThirdPartyEmailPasswordNext.js2 Views