Any way of seeing supertokens logs? I used the da...
# generalv
Vlad
03/03/2023, 7:08 PMAny way of seeing supertokens logs? I used the dashboard to change a user's password, however when I try to login I am still getting a wrong credentials error
Vlad
03/03/2023, 7:09 PMThe interesting bit is that I am getting an OK back from supertokens
Vlad
03/03/2023, 7:17 PMIt works for other accounts too
r
rp_st
03/04/2023, 5:02 AMSo it doesn’t work just for one specific account @Vlad ?
v
Vlad
03/05/2023, 2:06 AMCorrect
r
rp_st
03/05/2023, 4:19 AMThat’s strange. Can you highlight steps for us to reproduce this situation?
v
Vlad
03/07/2023, 3:09 PMSorry for the delay. It's very straightforward. I go to the dashboard, I go to "View Details" of this specific user. Change the password and save. I get the green confirmation that the password was changed in the top right. I try to login with the new password and I am getting an "incorrect email and assword" combination
Vlad
03/07/2023, 3:17 PMThis works for other users, and it's this specific user that is having issues for some reason
r
rp_st
03/07/2023, 3:38 PMCan we schedule a call to debug this?
rp_st
03/07/2023, 3:38 PMYou can book a time on supertokens.com/call-user
v
Vlad
03/07/2023, 4:00 PMabsolutely
r
rp_st
03/07/2023, 4:01 PMThanks. Looking forward to it. In the description, please mention it’s for debugging
rp_st
03/08/2023, 5:27 AM@nkshah2 - this thread.
rp_st
03/08/2023, 3:30 PMhey @Vlad - we are online now
rp_st
03/08/2023, 3:58 PMthanks @Vlad . I have made an issue about this: https://github.com/supertokens/supertokens-core/issues/577
Feel free to follow it to know the progress of the fix.
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Vlad
03/08/2023, 4:01 PMthank you so much for the help! We actually rolled out our own self-service dashboard that can be used to update emails directly as well, we'll put some warning around that as well in the meantime
r
rp_st
03/08/2023, 4:02 PMGreat.
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